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FAQ'S
Q: How many days does it take to receive a refund?
A: Refunds are usually processed within 3–5 working days after your request is approved. We’ll make sure to keep you updated throughout the process!
Q: Is your jewelry waterproof?
A: Yes! Our jewelry is waterproof, anti-tarnish, and designed for everyday wear. However, to preserve its shine, we recommend avoiding contact with strong chemicals and perfumes.
Q: What materials are used in your jewelry?
A: Our jewelry is crafted from high-quality stainless steel and plated with 18k gold. All pieces are hypoallergenic, water-resistant, and designed to last.
Q: What payment methods do you accept?
A: For your ease, we accept: Cash on Delivery (COD) JazzCash / EasyPaisa Bank Transfer Credit/Debit Card (Online Payment)
Q: How long will my order take to arrive?
A: Orders are typically delivered within 1–7 working days depending on your location. You’ll receive a tracking number once your package is dispatched.
Q: Do you offer gift packaging?
A: Yes, every order is beautifully packaged and ready to be gifted! You can also add a personalized message at checkout.
Q: Do you offer free delivery?
A: Yes, we offer free delivery on orders above PKR 3000
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Receive a slip for exchanges