Shipping policy

Thank you for shopping with AceroJewels! We are committed to delivering your jewelry quickly, safely, and with the best customer service. Please review our shipping policy below to understand the process.

Shipping Processing Time

  • Orders are typically processed and shipped within 2-3 business days (Monday - Friday, excluding holidays).

  • Orders placed on weekends or holidays will be processed the next business day.

  • You will receive a shipping confirmation email with tracking details once your order is shipped.

Shipping Methods

We offer various shipping options based on your location. During checkout, you will be able to select your preferred method. Our standard shipping options include:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Expedited Shipping: Estimated delivery within 2-3 business days.

  • International Shipping: Please allow 7-14 business days for international deliveries, depending on your location.

Please note that delivery times are estimates and may vary due to external factors such as weather, customs, and courier delays.

Shipping Charges

  • Domestic Shipping (within [your country]): Shipping rates are calculated at checkout based on your order size and delivery location.

  • International Shipping: Shipping rates are calculated at checkout. Additional customs duties, taxes, and fees may apply depending on your country's regulations.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email to track your shipment. You can track your order on the courier's website.

Missing or Damaged Packages

We strive to ensure all orders are delivered on time and in perfect condition. However, if your package is lost or damaged, please contact us immediately at Acerojewel3@gmail.com or call us at 03235200288. We will work with the courier to resolve the issue promptly.

Incorrect Shipping Information

Please ensure that your shipping address is correct at the time of purchase. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided during checkout.

Contact Us

If you have any questions regarding shipping, please feel free to reach out to us:

Thank you for choosing AceroJewels. We appreciate your business and look forward to delivering your beautiful jewelry!